Frequently Asked Questions

Blacklimo have a wide range of vehicles for all kinds of celebrations. Our fleet have following cars: Rolls Royce Ghost, Rolls Royce worth, Rolls Royce Phantom, Rolls Royce Collin, Mercedes Benz Viano Van, Mercedes Benz V Class Van, Nissan Patrol, Chevrolet Suburban, Toyota Hiace, Hyundai H1, Volvo S90, Lexus ES300h, GMC Yukon XL, Toyota Previa, Mercedes Benz Viano, Cadillac Escalade, BMW 7 Series, Infiniti QX60, Chevrolet Impala, Mercedes Benz S-Class and Luxury Mercedes Benz Sprinter.
We have a big fleet for all kinds of events. Whether it be luxury or simple, small group or for large groups. Whatever you need is available with Blacklimo’s chauffeur driven service.
With our chauffeur service, you can travel anywhere within the city of Dubai or even to another cities emirate as well. Whether it be for sightseeing, business, or social purposes, you can book our chauffeur service sightseeing, Business meetings, weddings events also private service for your child and for home. We are also offering service for Airport transfers pick you up or drop you to and from the airport.
Of course! We offer our services special occasions just like birthday parties, wedding parties, business parties and social events. We always to try satisfy our customers also present great environment around chauffeur driven cars.
When you confirm your booking, you can pay by cash directly to the driver, bank transfer, bank deposit and by credit card as well. We will share sure payment link by email or WhatsApp. Advance payment is mandatory to proceed with the confirmation.
The offered rates include cost for car with chauffeur services, fuel & Salik (Road Tolls).
Any Trip outside Dubai will be charged an additional AED 100 per trip.
Our operations team is available 24×7 for your help, you can call us any time or contact by WhatsApp and email. We are proudly providing hourly bookings, point-to-point transfers, inter-emirate transfers and airport transfers are available round the clock. They can be booked as per your preferred start time or as per your flight schedule. We are always available to guide you until the last minute.
No-Show / Cancellation within 24 hours prior to the service will be charged in full.
In case of a No-show / Cancellation or late amendments, the payment is non-refundable. However, the decision to accept the late amendments / refund the payment partially or in full shall remain at the sole discretion of our Management.
VAT (Value Added Tax) is not applicable as our services fall under the exempted category.
Smoking and alcohol consumption is strictly prohibited in our vehicles. Any violation is liable for penalty of AED 700 and may increase subject to the damage occurred.
Our chauffeurs are professionally-trained and RTA-approved. Always polite, courteous, uniformed and punctual. They are aware of all the major routes across the UAE besides every car is GPS-enabled.
Our vehicles prices are updated on website you can chose your desire cars as per your needs. For any further assistance, please contact our 24/7 helpdesk on 00971 50 2345007.
You can also call our sales team and just provides then your service date and a car which you want. you can get instantly confirmation by WhatsApp No also.
When your booking is confirmed by us, we will send you E-mail and WhatsApp booking confirmation reference number and driver’s details as well. the booking based on the final confirmation is subject to availability. Once paid, the vehicle will be allocated exclusively for the required dates.
Your invoice can be paid using Direct Debit, Credit/Debit Card or BACs payment. Please contact info@blacklimo.ae to change your account payment method. If you require a copy invoice, please c contact our team on provided email address.
Please complete our support form, confirming your unique account number and registered address. Once the Profile team has processed your request an email will be sent to confirm your details have been updated.
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